1. Introduction
At Looplay, we respect your privacy and are committed to ensuring that your personal information is handled responsibly. This Privacy & Cookie Policy explains how we collect, use, and protect your data when you visit or interact with our platform. The policy applies to all visitors who use our services through the website.
Our platform is designed for users aged 18 or older and does not require account creation, payment, or the submission of sensitive information. We are fully committed to transparency, and we encourage you to read this policy to understand how we work with the data we may receive.
2. Information We Collect
We keep data collection to a minimum. The only personal information we may collect is information you voluntarily provide via our contact form. This typically includes:
Your name (if entered)
Your email address
Your message content
We do not request passwords, payment details, or identification numbers. We do not automatically associate your personal information with any behavioral or technical data.
3. How We Use Your Information
Any information you provide to us via the contact form is used only for the purpose of responding to your inquiry. We may use your email to:
Provide support or respond to your questions
Improve our communication and service
Track the resolution of technical issues you report
We do not use your data for marketing, resale, or third-party sharing. Once communication is complete, your data may be archived or deleted in a secure environment.
4. Cookies and Tracking Technologies
Our website uses cookies to improve performance and enhance your experience. Cookies are small files stored on your device to help the website function more efficiently. They may remember your basic preferences, such as:
Language settings
Display resolution or layout behavior
Session performance
We do not use cookies to collect personal information or for advertising purposes. We also do not use third-party ad trackers or behavioral analytics tools that create user profiles.
You can manage or disable cookies at any time through your browser settings. Please note that turning off cookies may affect certain features of the website, such as smooth navigation or layout preferences.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purpose for which it was submitted. Messages sent via the contact form are securely stored and periodically deleted. If you contact us and request removal of your message history, we will promptly honor that request.
No persistent identifiers or cookies used on our site store personal data.
6. Data Protection
We use technical and organizational safeguards to protect the limited data we collect. These include secure forms, encrypted connections (SSL/HTTPS), and access control. However, please be aware that no method of transmission over the internet is completely secure.
We do not sell or rent any personal data under any circumstances.
7. Your Control and Choices
Since we do not require account creation, you are always in control of what information you choose to provide. If you have submitted a message through our contact form and wish to have it removed, you may email us directly at [email protected].
You can also control cookie behavior through your browser settings.
8. Children’s Privacy
Looplay is intended only for users aged 18 and above. We do not knowingly collect or store any information from individuals under 18 years of age. If we learn that such data has been submitted, it will be removed immediately.
9. Policy Updates
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with a revised effective date. We recommend reviewing this policy periodically to stay informed.
10. Contact Information
If you have any questions about this Privacy & Cookie Policy or how we handle data, feel free to contact us:
Email: [email protected]
Phone: +1 (604) 321-2711
Address: 2515 E 27th Ave, Vancouver, BC V5R 1N2, Canada
